Are you looking for a Customer Service Job in Dubai? A luxury hotel in Palm Jumeirah is hiring dedicated and professional Customer Service Representatives to provide exceptional guest experiences. If you have strong communication skills, a passion for hospitality, and a desire to grow in a dynamic work environment, this is your chance to join one of Dubai’s top hotels.
Customer Service Job in Dubai: Details
- Job Title: Customer Service Representative
- Location: Palm Jumeirah, Dubai
- Salary: AED 3,000 per month
- Benefits: Accommodation, transportation, health insurance, and other perks
- Employment Type: Full-time
Responsibilities
- Greet and assist hotel guests with a warm smile and a professional attitude, ensuring they feel welcomed and valued.
- Effectively handle customer inquiries through various channels, including phone, email, and face-to-face interactions, providing prompt and helpful responses.
- Additionally, provide accurate information about hotel services, ongoing promotions, and available facilities, helping guests make informed decisions.
- Moreover, ensure guest satisfaction by proactively addressing concerns and resolving issues efficiently and professionally to enhance their experience.
- Furthermore, process bookings, reservations, check-ins, and check-outs smoothly and accurately, ensuring a hassle-free experience for guests.
- In addition, coordinate with other departments to streamline operations and improve overall guest satisfaction, fostering teamwork and efficiency.
- Finally, maintain detailed records of customer interactions while also providing valuable feedback for continuous improvement, contributing to better service quality.
Requirements
- Previous experience in customer service or hospitality is preferred but not mandatory
- Excellent English communication skills; additional languages are a plus
- Friendly and professional demeanor with strong problem-solving abilities
- Ability to work in a fast-paced hospitality environment
- Basic computer skills for handling reservations and inquiries
Why Join Us?
Working in a luxury hotel in Palm Jumeirah provides an excellent opportunity to build a career in Dubai’s prestigious hospitality industry. Employees receive a competitive salary, comprehensive benefits, and career development opportunities in a supportive and professional environment.
How to Apply?
If you’re interested in a Customer Service Job in Dubai, apply now! Submit your CV online or visit the hotel’s HR department for a walk-in interview. Don’t miss this opportunity to grow in Dubai’s thriving hospitality industry! Apply Now