Job Title: Waiter / Waitress
Location: Dubai, UAE
Position Type: Full-time
Industry: Hospitality / Food & Beverage
Job Description:
We are seeking an enthusiastic, professional, and customer-focused Waiter/Waitress to join our team at a premier restaurant in Dubai. As such, you will be responsible for providing exceptional service to our guests, ensuring they have a memorable dining experience. In addition, you will play a key role in creating a welcoming atmosphere for every guest. Moreover, your ability to connect with guests will enhance their overall experience, making their visit truly special.
Key Responsibilities:
Customer Service Excellence:
- Greet guests warmly upon arrival, guide them to their tables, and present menus.
- Additionally, provide recommendations on food and drink choices based on guest preferences.
- Serve food and beverages efficiently, presenting and serving all items to the highest standard.
- Anticipate guest needs and provide personalized, attentive service throughout their visit.
Order Management:
- Relay orders to the kitchen or bar in a clear and timely manner. Moreover, monitor guest satisfaction throughout their dining experience and address any concerns or requests promptly. In addition, serve all food and beverage orders correctly and maintain table cleanliness throughout the service. As a result, this will contribute to ensuring a smooth and enjoyable experience for the guests. Ultimately, your attention to detail and proactive approach will enhance the overall dining experience.
Team Collaboration:
- Work closely with fellow team members to ensure smooth and efficient service.
- Assist colleagues with clearing and setting tables, ensuring that the restaurant is always tidy and ready for guests.
- Cooperate with kitchen staff to prepare and deliver food orders on time.
Upkeep and Cleanliness:
- Restock supplies and maintain inventory properly.
Payment and Billing:
- Present the bill to guests upon request, then process payments and return accurate change. Additionally, ensure that all transactions are handled securely and efficiently to maintain a smooth dining experience.
- Handle cash and credit transactions securely and in accordance with company procedures.
Compliance:
- Maintain a professional appearance and demeanor at all times, adhering to company grooming and dress code policies.
Qualifications:
Proven experience as a Waiter/Waitress or in a similar customer-facing role in the hospitality industry. In addition, experience in a fast-paced environment will be highly valued. Moreover, strong communication and interpersonal skills are essential for success in this role.- Excellent communication and interpersonal skills, with the ability to interact with people from diverse cultural backgrounds.
- Strong attention to detail, multitasking abilities, and a customer-oriented mindset.
- Ability to work in a fast-paced environment, handle pressure, and provide excellent service under stress.
Why Join Us:
- Competitive salary and benefits package.
- Opportunities for career growth and development within a dynamic hospitality environment.
- A chance to be part of a leading restaurant in Dubai, known for exceptional service and quality.
n conclusion, this is an exciting opportunity to be part of a professional and fast-paced team, where you will contribute to ensuring an unforgettable dining experience for all guests. Furthermore, you will have the chance to grow and develop in a dynamic environment. As a result, you will gain valuable skills and experience. Therefore, we encourage you to apply now and join us in delivering exceptional service and creating lasting memories for our guests. In addition, you will become part of a team that is committed to excellence in everything we do!